Privacy Policy

Introduction

Athenia Creative Services, LLC ("we," "our," or "us") operates StorytellerOS, a business intelligence platform for authors. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Our Commitment: StorytellerOS is built privacy-first. Your manuscripts and creative work are stored securely in your own account, kept separate from everyone else's, and never sold or used to train AI models. Nothing leaves your account for an outside service unless you choose a feature that sends it, and we tell you before it does.

Information We Collect

Account Information

• Email address (for authentication and communication)
• Account preferences and settings
• Subscription and billing information (processed by Stripe)

Usage Information

• Log data (IP address, browser type, pages visited)
• Feature usage analytics
• Performance and error logs

Third-Party API Keys

You provide your own API keys for third-party services (OpenAI, Anthropic, social media platforms, etc.). These keys are encrypted and stored securely. We use them solely to facilitate your use of the platform.

Your Creative Data

• Manuscripts and creative writing: Stored securely in your StorytellerOS account, isolated per user, never used for AI training, and exportable at any time (to Airtable, GitHub, Google Drive, or a zip file). We share a manuscript only when you ask us to, for example to create a Marlowe report (see below). Accounts using our legacy storage mode keep manuscripts in their own connected GitHub repository and data in their own Airtable base.
• Email contacts and campaigns: Stored securely in your account and never shared, sold, or used for any purpose other than sending the emails you create. Emails are delivered through your own SMTP provider using credentials you supply.
• AI-generated content: Communications with LLMs go directly through your API keys; nothing is sent to any AI provider unless you explicitly use an AI feature.

Marlowe manuscript reports

If you choose to run a Marlowe report, we send the manuscript you select, with its title and author name, to Authors A.I., which creates the report. We only send it after you agree in the app, and we record when you agreed.

Authors A.I. may keep what you send, along with details about it and how the report is used, and use it to run and improve their report tools. That permission doesn't expire. They do not use manuscripts to train generative AI models, and you keep full ownership of your work.

We keep our own copy of exactly what was sent for 30 days after your report is ready, then delete it. Your report stays in your account until you delete it. You can withdraw your agreement in Settings at any time. That stops future reports but doesn't recall manuscripts already sent.

Google Calendar

If you connect Google Calendar in Settings, StorytellerOS reads your Google calendars through a secure connection service we work with. We never create, change or delete events you made in Google.

• What we read: the list of your calendars, and the events on the calendars you choose to show. For each event that is its name, its start and end time, whether it lasts all day, and a link back to it in Google. Private events, and every event when you choose just busy times, are kept as Busy, without a name.
• What we store, and for how long: a copy of those events from 7 days ago to about 5 weeks ahead, so Your week opens quickly. We refresh it about every 15 minutes while you use StorytellerOS, and delete any copy nobody has refreshed for 2 days. This copy is left out of your data export and our backups, because it can always be read again from Google. We also keep your Google address, your calendar list and your choices, such as which calendars to show and where book dates go. Your choices are part of your data export.
• Your AI team: your AI team sees your Google calendar only if you turn on “Let my AI team see my Google calendar” in Settings. Then it is allowed to see the names and times of today's events on the calendars you show. When it uses them, StorytellerOS sends those details to the AI service that runs your team, only while your team is working for you. It is off unless you turn it on.
• How to disconnect: open Settings, then Google, then Disconnect Google. We delete the copy of your events right away and turn off your AI team's access. You can also remove access in your Google account settings, under third-party connections. After you disconnect we keep your Google address and your choices so connecting again is quick. They are deleted with your account.

Your Google calendar data is only used to show your events in StorytellerOS and, if you turn it on, to let your AI team see your day. We never sell it, never use it to train AI, and never use it for ads or ad audiences.

How We Use Your Information

• Provide and maintain the StorytellerOS platform
• Process payments and manage subscriptions
• Send service updates and important notifications
• Improve platform features and user experience
• Provide customer support
• Comply with legal obligations

Third-Party Services

StorytellerOS integrates with the following third-party services:

• Stripe: Payment processing and subscription management
• Supabase: Authentication, user management, and secure data storage
• Your SMTP provider: Email delivery via credentials you supply (e.g., Amazon SES, Resend, Postmark)
• Airtable, GitHub, Google Drive: Optional backup/export destinations you connect (and primary storage for legacy-mode accounts)
• Social Media Platforms: Publishing content via accounts you connect
• LLM Providers: Optional AI assistance via your API keys (Anthropic, OpenAI, Google)
• Authors A.I.: Marlowe manuscript reports, only for manuscripts you choose to send
• Google Calendar: Showing your calendar beside your book work, read through a secure connection service, only if you connect it (see Google Calendar above)

Each service has its own privacy policy. We recommend reviewing them.

Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure API key storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Upon account deletion, we delete or anonymize your personal information within 30 days, except where required by law.

Children's Privacy

StorytellerOS is not intended for users under 18. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

Contact Us

For privacy-related questions or requests, contact us at: