Skip to main content

Privacy Policy

Last updated: December 17, 2024

Introduction

Athenia Creative Services, LLC ("we," "our," or "us") operates StorytellerOS, a business intelligence platform for authors. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Our Commitment: StorytellerOS is built on a privacy-first, Bring Your Own Keys (BYOK) architecture. We do not store your creative work, manuscripts, social media content, or generated images on our servers.

Information We Collect

Account Information

  • Email address (for authentication and communication)
  • Account preferences and settings
  • Subscription and billing information (processed by Stripe)

Usage Information

  • Log data (IP address, browser type, pages visited)
  • Feature usage analytics
  • Performance and error logs

Third-Party API Keys

You provide your own API keys for third-party services (OpenAI, Anthropic, social media platforms, etc.). These keys are encrypted and stored securely. We use them solely to facilitate your use of the platform.

What We Do NOT Collect or Store

  • Manuscripts and creative writing: Your books, chapters, and scenes remain in your connected Airtable base
  • Social media content: Posts, captions, and images are not stored on our servers
  • AI-generated content: Communications with LLMs go directly through your API keys
  • Marketing emails: Campaign content and subscriber data remain in your connected systems

How We Use Your Information

  • Provide and maintain the StorytellerOS platform
  • Process payments and manage subscriptions
  • Send service updates and important notifications
  • Improve platform features and user experience
  • Provide customer support
  • Comply with legal obligations

Third-Party Services

StorytellerOS integrates with the following third-party services:

  • Stripe: Payment processing and subscription management
  • Supabase: Authentication and user management
  • Airtable: Your data storage (you own and control this data)
  • Social Media Platforms: Publishing content via your API keys
  • LLM Providers: AI assistance via your API keys (OpenAI, Anthropic)

Each service has its own privacy policy. We recommend reviewing them.

Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure API key storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account and data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Upon account deletion, we delete or anonymize your personal information within 30 days, except where required by law.

Children's Privacy

StorytellerOS is not intended for users under 18. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

Contact Us

For privacy-related questions or requests, contact us at:

Athenia Creative Services, LLC

6820 Apus Dr.

Sparks, NV 89436

Email: [email protected]