Connecting Accounts
Link your social media profiles to schedule and publish posts. Connect once, then post to multiple platforms from StorytellerOS.
How Connections Work
Social connections in Social Studio are per pen name. Each pen name has its own social workspace, so your different author identities never cross wires.
StorytellerOS connects to your social accounts through secure OAuth, run by Author Automations Social — the publishing engine that powers Social Studio:
- You authorize the publishing engine to post on your behalf
- We never see or store your social media passwords
- You can revoke access anytime from the platform's app settings
- OAuth tokens expire periodically — we tell you which platform needs reconnecting and pause that platform's queue until you do
Supported Platforms
| Platform | What You Can Do |
|---|---|
| Facebook Page | Schedule and publish posts to your author page |
| Schedule feed posts, Stories, and Reels | |
| TikTok | Schedule and publish video content |
| Twitter/X | Schedule tweets with images and links |
| Schedule posts to your profile or page | |
| Schedule pins to your boards | |
| YouTube | Schedule community posts (video upload separate) |
| Threads | Schedule posts to your Threads profile |
| Bluesky | Schedule posts to your Bluesky account |
Note
Platform availability depends on their API policies. Some features may be limited based on what the platform allows through their API.
Connecting an Account
- Go to Settings → Social Accounts
- Click + Connect Account
- Select the platform
- Click Connect
- A popup opens for the platform's login
- Log in with your social media credentials
- Authorize StorytellerOS
- The popup closes and your account is connected
Platform-Specific Notes
- You must have a Facebook Page (not personal profile)
- You need admin access to the Page
- Select which Page(s) to connect
- Personal profiles cannot be connected
- Must be a Business or Creator account
- Must be linked to a Facebook Page
- Connect through Facebook authorization
- Personal accounts cannot be connected
Tip
If you have a personal Instagram, you can switch to a Creator account in Instagram settings for free. This enables scheduling.
TikTok
- Creator or Business account required
- Videos must be uploaded directly
- Some features may require approval from TikTok
Twitter/X
- Connect with your Twitter account
- Standard tweet features available
- API limitations may apply
- Connect personal profile or company page
- Need admin access for company pages
- Text posts and images supported
- Business account recommended
- Select which boards to post to
- Pin scheduling with images
Threads
- Connects through Instagram/Meta
- Must have Threads profile
- Text and image posts
Bluesky
- Uses app password (not main password)
- Generate app password in Bluesky settings
- Text and image posts supported
Connecting Multiple Accounts
If you have multiple pen names, you may have separate social accounts:
- Connect each account separately
- Assign accounts to pen names in settings
- When creating posts, select which account to use
This keeps your author identities separate on social media.
Managing Connections
Viewing Connected Accounts
- Go to Settings → Social Accounts
- See all connected accounts
- View connection status (Active, Expired, Error)
Refreshing a Connection
If a connection expires:
- Find the account with "Expired" status
- Click Reconnect
- Authorize again
Disconnecting an Account
- Find the account in the list
- Click Disconnect
- Confirm
Disconnecting Effects
Disconnecting removes the ability to post to that account. Scheduled posts for that account will fail. Consider this before disconnecting.
Troubleshooting Connections
Connection Failed
- Make sure pop-ups are not blocked
- Try a different browser
- Check that you are logged into the platform
- Verify account requirements (business account, etc.)
Connection Expired
- OAuth tokens expire periodically — Meta especially does not publish a schedule, and tokens can last anywhere from a few weeks to a few months
- You will see an in-app banner when a connection needs to be refreshed
- Scheduled posts for that platform pause (not fail) until you reconnect, so nothing is lost
- Reconnect using the steps above — it takes about 30 seconds
Posts Failing
- Check connection status
- Reconnect if expired
- Check platform-specific requirements
- Verify content meets platform guidelines
Wrong Account Connected
- Disconnect the wrong account
- Log out of that account in your browser
- Connect the correct account
Re-connection is normal
Reconnecting periodically is a normal part of using any social scheduling tool — the platforms (Meta, X, TikTok, LinkedIn, etc.) decide when their tokens expire, and we have to play by their rules. We surface the specific reason so you never see a generic "something went wrong."
Security Notes
- We do not store passwords — OAuth means we never see your credentials
- Limited permissions — We only request posting permission
- You control access — Revoke access from platform settings anytime
- Secure transmission — All data encrypted in transit
Best Practices
- Connect business accounts — They have better API support
- Check connections weekly — Before they expire unexpectedly
- Test after connecting — Send a test post to verify
- Keep platforms updated — Platform changes can affect connections
- Have backup posting method — Know how to post manually if needed